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CI Discovery Network Inventory
Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to enforce software license compliance, IT troubleshooting and asset management. On-board reporting tools, search, HotFix dectection, Product (License) Keys, audit scheduling feature and more.
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BridgeTrak Help Desk Software
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom user fields, knowledgebase, asset manager, project organizer, reports, queries, etc. Modules available for 24/7 customer self-help via the Web, automatic issue escalation, and advanced data searches. Integrates with computer inventory software to aid in IT troubleshooting.
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Intelligent Mailbook
This internet software is a free, professional, project-based e-mail program for small business and home office use. It stores messages and message receipts in a new intuitive way, and uses an ?Archive? for easy back-up and restore of messages. It has powerful automatic Tracking number (?support ticket?) generation and processing - ideal for help desks and service departments!
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ReplyWith
Tool integrated to Microsoft Outlook e-mail toolbar allows you to reply or forward e-mail with a predefined template. Create a new template as easily as a new e-mail or use your existing e-mails as templates. Organize email templates into subfolder structure to get a quick access to your Templates. Share you templates by forwarding them as e-mails to your coworkers. After installing the ReplyWith they will start using them.
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APassword
This utility allows you to generate either single or batches of random passwords.
You can select from a range of character options including: Letters, Numbers, Symbols, Case Selection and more. These passwords can then be saved to disk in CSV or one per line format.
At the click of a button the password is displayed in HUGE characters to make it easy to read out to customers or users.
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CannedResponses
Simplify repetitative tasks with Microsoft Outlook addin integrated to email toolbar. It significantly simplifies the process of sending numerous or repetitive emails. Create Canned Text, email Templates, Attachments/Documents, Messenger like Emoticons (smiles), organize it all in Subfolders/Submenus, and make your professional personalized email response in just few clicks. Assign a "Hot" button to Canned and access it from the items toolbar: email, tasks, appointments, notes.
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Huelix ScreenPlay Screen Recorder
This graphics tool is the only screen recorder that can broadcast screen video as Windows Media video. Perform live web casts and product demos off your screen, in addition to standard screen recording features. Record audio from any supported source and even record streaming video. ScreenPlay produces really small files and has several features that make screen recording fun.
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The Help Desk Toolkit
This office software offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This shareware is listed under business other category.
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MailCOPA Email Client
MailCOPA, simply the best email client available. It is the most powerful out-of-the-box email client you can purchase to date. Not only is MailCOPA easy to use but it is pre-configured to aggressively combat SPAM and viruses and is fully multi-user and multi-machine capable allowing you to share email between users. In addition to being a great help to small and medium sized businesses, MailCOPA also has some great features for home users.
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WinRemotePC Lite
WinRemotePC is a program that allows you to work on a remote PC as on your local computer. With WinRemotePC, you can see the desktop of a remote machine and control it with your local mouse and keyboard, just like you would do it sitting in the front of that computer.You can also transfer files between machines, copy data via the Windows clipboard, and more. WinRemotePC Video Driver technology provides the ultimate performance. FREE version!
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