ManageEngine SupportCenter Plus

ZOHO Corp.

SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier. ManageEngine SupportCenter Plus is a freeware categorized in business helpdesk & remote pc software.

Price: Freeware
Version: 7 Released: 12/3/2008
Size: 31 MB
Platform: Windows 2000, XP, Windows 2003, Linux

Download Link: Download

Keywords: customer service management software workflow management knowledge base sla violation tracking trouble ticketing system self service portal service level agreement contact management customer support software request tracking

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service level agreements web based customer service support reps open requests management track customer service support supportcenter customer relationships customer issues customer case support processes service portal customer satisfaction customer product management knowledge customer accounts problem resolution support software support requests contact management

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