Customer Service Software

 

Vuechat

This office and business application allows customers to contact you through their web browser (Internet Explorer or Netscape Navigator), to load up a 1-1 chat applet - with streaming webcam image. As a representative, you can converse with up to 6 conversations simultaneo. Business shareware Vuechat is listed in customer service tools.

server control company web site customer support representatives

StromaSoft CRM Customer Service Helpdesk - Outlook Edition

StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message. StromaSoft CRM Customer Service Helpdesk - Outlook Edition is a shareware software filed under business other utilities.

email office tasks statuses

Queuing Model Excel

Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization. This business shareware Queuing Model Excel is categorized under general business, business productivity, business support, financial tools.

staff service queue point staff

LiveServiceDesk

POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE LiveServiceDesk empowers small web businesses with the ability to offer live customer service. Turn browsers into lifetime customers by answering questions before they click to a competitor site! This internet shareware LiveServiceDesk is categorized under live customer service software, live customer support software, live chat, internet business, ecommerce tool.

web businesses customer service software live customer service

Advanced Live Support

This internet tool is an Advanced Portal product offered to any website hosted with us. It enables you to launch a LIVE customer service on your website. With LiveSupport turned on, you can view and chat with your website visitors online. Internet shareware Advanced Live Support is listed in asp, software, hosting, portal, ebusiness, ecommerce, internet, live help, live support, support tools.

previous sales support persons shopping cart

ManageEngine SupportCenter Plus

This business software is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. Business freeware ManageEngine SupportCenter Plus is listed in business helpdesk, remote pc tools.

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AliveChat BETA

AliveChat allows you to connect with your web site visitors in real-time via a browser based chat interface. Your company representatives can now support customers while increasing operator productivity and reducing telephone and call center costs. AliveChat BETA is a freeware software filed under customer service and relationship management utilities.

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VueChat Enterprise Server

VueChat is a Customer Service software for the Government and Corporations, web based, featured with live video chat, VoIP and Customer Relationship Management (CRM) functions. This shareware is archived under customer service category.

business solutions website visitors video conference

Help Desk-99

Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Help Desk-99 is a shareware software filed under helpdesk, help desk, support, customer service utilities.

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Handy Service for Palm

Palm-based assistant for traders, waiters and other customer service staff. Mobile sales software for salesman. It allows taking and tracking orders for goods and services, managing list of products, viewing reports. Desktop module available. This business shareware Handy Service for Palm is categorized under service staff.

commercial successor demo version mobile sales

SELLmatix PocketPos

Point of Sale POS on Pocket PC in Restaurants sending orders to Kitchen and Bar printers by WiFi network connection for improved customer service and profitability. Automatic update from controller that requires no re-programming when menus change. This commercial SELLmatix PocketPos is categorized under business accounting, finance.

TechAid ASP

This office and business application is an Active Server Page program that easily tracks all of the time spent on projects, work orders, trouble calls, or any other task. It can be accessed from any Javascript enabled web browser. Includes free 30 day evaluation. This shareware is archived under time reporting, support, customer service category.

Help Desk for IIS

This business software is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. Business shareware Help Desk for IIS is listed in business helpdesk, remote pc tools.

Microcafe Concept

Restaurant Management Software with Reservation, Booking, Customer and Table Management for your restaurant from Microcafe Software. This shareware is archived under food and beverage, vertical markets category.

Anchor CRM

Increase sales with customer relationship management software - Anchor CRM. This application helps businesses track information about customers and their requests, discover trends and buying patterns, and plan effective marketing campaigns. This shareware is archived under business, business productivity tools, crm category.

# Casino DelRio - $600 Free!

A variety of excellent FREE online casino games at Casino DelRio. Download and play these fun casino games for free or real money and get Instant 1st Deposit Bonus up to $600! - DelRio Casino will double your first deposit up to $600. Games freeware # Casino DelRio - $600 Free! is listed in games cards, table games, board games tools.

Host Evaluator

Finally there is a way that you can analyze web hosts before you pull out your credit card and make the move. With the Host Evaluator software you can add the web hosting plans you want to compare, and test out the servers of web hosting companies.

LIVECHAT ContactCenter

With LIVECHAT ContactCenter your customers will be able to contact you on demand. Your will be able to learn their needs and provide them with appropriate information, which can help with the sales. This business commercial LIVECHAT ContactCenter is categorized under business helpdesk, remote pc.

Response Mailer - Email Auto Responder

Response Mailer is an automated system that instantly emails information to your customers and prospects. It can extract email data for use in your outgoing messages. Reduce the time you spend to answer and follow-up on emails. This shareware is archived under communications other e-mail tools category.

Electrist

The top-rated electronic & electrical engineering tool for Palm OS with the most advanced interface and hundreds of calculations. Only $20 USD - compare features and price with competing software. This shareware is archived under business math, scientific tools category.

InstantSalesTracker

This office and business application is a reliable and feature-packed database designed to help your business easily manage customers, suppliers, inventory and accounts. Streamline your business processes with this flexible and powerful database system. This business shareware InstantSalesTracker is categorized under inventory, accounts, database.

AutoFollowup

Follow up with customers, sending them unlimited autoresponders with a personal touch. Administrate all autoresponders from any web browser, adding unlimited letters and unlimited lists.

Advent ScanXPress

This internet tool, by Advent Business Solutions, is a Document Management solution that enables organizations to manage the attachment, searching, viewing, scanning, sharing, and security of documents and other digital business information.

CyberDialer Basic

Database driven phone dialer program for business or personal use. Works with any 'head-set / microphone' compatible telephone that connects to the computer's modem. To be used where  repetitive phone calling and record-keeping is essential.

TOAD for DB2 UDB

ToadŽ for DB2 UDB is a database development solution that provides productivity features for rapidly creating and executing queries, automating database object management, developing SQL code, and instant access to DB2 expertise. TOAD for DB2 UDB is a freeware software filed under db2, ibm, db2 udb, database utilities.

Service Center Operator

This utility represents new generation of management software for service centers. It manages full life cycle of repairing and tuning from equipment reception to shipping repaired equipment back to customer.

SightMax

This office software is a live chat software program providing live website monitoring, live help and live support to visitors for sales and customer service. Written in .NET and using the latest Microsoft Technology, SightMax is cost effective and easy to use. SightMax is licensed as demo and filed in communications chat, instant messaging section.

CustomerReach

Create live chat option on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high. This internet commercial CustomerReach is categorized under communications chat, instant messaging.

Follow-up Mailer Autoresponder

Follow-up Mailer is an automated system that instantly emails information to your potential customers. It can automatically followup with them over the coming days, weeks, and months. You can send one or more messages at preset time intervals. Follow-up Mailer Autoresponder is a shareware software filed under communications e-mail list management utilities.

Zero Ads Pop-Up Stopper and Ad Blocker

Stop Pop-Ups and Ads, Increase Privacy, Triple Surfing Speed And Enjoy The Net Again! Imagine Yourself (5 Minutes From Now), Gliding Through The Net Three Times Faster While Being Shielded From Popup-Ads, Banners & Spying Cookies! Zero Ads Pop-Up Stopper and Ad Blocker is licensed as shareware and filed in ad blocker, internet tool, pop-up stopper, browser, internet section.

AliveChat

This office software allows you to connect with and track your web site visitors in real-time via a browser based live chat interface. Your company can now offer live support software to customers while increasing sales with Proactive chat. Business shareware AliveChat is listed in communications chat, instant messaging tools.

Claymore Card Filer

The Claymore Card Filer allows you to create a list of individuals and their contact information and sort them by resource and class. Each contact has a series of custom fields that can be used to track various useful bits of information. This business freeware Claymore Card Filer is categorized under business pims, calendars.

DCS NetConceal Anonymizer

It makes sense to keep yourself anonymous and informed of who is out there to steal your personal information. With NetConceal Anonymizer acheiving this not only becomes a reality, it is so easy even a toddler could do it! DCS NetConceal Anonymizer is licensed as shareware and filed in security, privacy other section.

WishCast Wizard Gift Registry

An easy way to add universal wish list or gift registry functionality to any Web site or online store, literally placing an add to wish list button next to any buy button or product listing. This internet freeware WishCast Wizard Gift Registry is categorized under development tools, java and javascript.

Business Letter Professional

Best letter-making software for marketing managers, home businesses, consultants, accountants, secretaries, customer service, HR managers, and CEOs. Includes more than 1000 typical business letter templates. This shareware is archived under word processing category.

Polar Help Desk Free

This office software is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. Polar Help Desk Free is a freeware software filed under business helpdesk, remote pc utilities.

 

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