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WhoisOnsite
WhoisOnSite allows you provide live help and live customer pre-sales support in real-time directly from your website. Using WhoisOnsite, visitors can engage in online dialog with the Online operator and the operator also can communicate with any visitor in automatic and manual modes. Increase sales and customer satisfaction Live Help & Live Support would add great value to your products and services.
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Quask FormCaster
This business software is easy to use and gives you truly amazing looking forms. Use FormCaster for employee surveys, customer satisfaction surveys, general questionnaires, forms and market research. It covers the entire survey process from form design, distribution, data collection through to the analysis of your data.
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AnswerTool
Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs. Internet shareware listed in email tools, email clients, web authoring tools.
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PhoneAnalytics
Phone Usage Patterns Analyzer.
Effective Phone System is a major part of a modern office infrastructure. By
analyzing of Phone Usage Patterns, you could:
maximize your Phone System;
enlarge throughput and enhance employee productivity;
increase customer satisfaction by eliminating of bottlenecks and inefficiencies;
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Microcafe Concept
Restaurant Software for the management of your restaurant provided by Microcafe. Microcafe Concept features reservation, booking, table management, customer management, increased customer satisfaction and maximized table turnover. This shareware is listed under food and beverage, vertical markets category.
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SupportWizard
FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%.
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Green Desktiny
This internet utility is a software that professionally designed for customer support helpdesk.
It is powerful, simple and easy to use, yet with reasonable price.
Since customer satisfaction is a major concern for our daily business in the internet, this product will surely help you to give an excellent support to your customers.
You can easily handle requests from your customers with a powerful ticket management provided by this product.
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Anchor CRM
Increase sales with effective customer relationship management software - Anchor CRM. This application helps businesses gather detailed information about customers, track their preferences and requests, have reports about previous complaints, discover trends and buying patterns, and develop marketing campaigns. Another important feature of the program is a capability to evaluate performance of employees to help them become more productive. Anchor CRM is licensed as shareware and filed in business, business productivity tools, crm section.
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Commodorecasino
Commodore casino run their own proprietary casino software unlike any other on the internet, including some games you won't find anywhere else. Designed with the pleasure of the player in mind, their elegant and user-friendly software offers a full suite of traditional interactive casino games including slots (12 games), video poker (15 games), blackjack, roulette and keno.
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Opinio
This office and business application is a free and complete survey solution featuring flexible survey design, advanced reporting, plugin architecture, multilanguage support, high scalability and much more. Ease of use and simple installation makes it suitable to any organisation.
This software is Java/JSP/Servlet based allowing platform independence (Windows, Linux, etc). Opinio is designed with an open database platform and supports all major databases. Opinio is licensed as shareware and filed in survey software section.
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Woodland Dreams Screensaver
The viewer sees the landscapes being created as the program draws trees, flowers, fields and other elements with no two scenes exactly alike. Animated birds, butterflies, falling leaves, rain and more in 10 different default scenes. Registration will enable the user to compose their own scenes using elements and options provided. Comes with sounds of nature and original music composed and arranged by William G. Eckfeld.
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TERAVoice Server
TERAVoice is a high-performance telephony platform for Windows that can implement any type of telephony application like voicemail, automated attendants, voice menus, waiting queues for call centers and custom IVR applications.
TERAVoice can also act as a VoIP (Voice over IP) gateway for bridging calls from PSTN to H.323 terminals and computers for inbound and outbound calls.
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NETCheck
This software is a utility that .NET developers can use within their own application to verify if the required version of the .NET framework is installed and allow the user to download it.
NETCheck is command-line driven and launches just before running your own executable. If .NET is not installed, NETCheck will notify the user that he needs to download it before continuing. Otherwise, NETCheck launches your own executable.
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123 HTML Forms
An advanced Web Form Builder that allows you to create HTML Forms quickly and easily. You can create an unlimited number of forms with any number of radio-buttons, checkboxes, pull-down menus, text areas, etc. It supports form validation. Form submissions may be sent to multiple email addresses. It can create multi part forms, forms with file upload fields, product/service/price request forms, message and question submission forms, etc. This development tools software is categorized under web development html tools.
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Skymol Voice Mail, Video Mail Software
Skymol Voice & Video Mail with E-mail allows your customers and web site visitors to leave your business voice mail, voice/video mail, and text mail messages. It is easy to use with no software downloads or without setting any hardware equipments.The offline voice, voice & video messages and e-mails can be left recipients from your web site(s),e-mails, newsletters, MS Word, PDF documents, etc. It''s completely web-based and FREE!
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LivehelpGenie
This internet tool is a live chat solution that allows Companies to communicate in real time with visitors on their website. It provides online businesses a solution to customer support and proactive selling. Key strengths include: easy setup, enhanced agent productivity, complete customization & easy usage. Since LivehelpGenie is a service you need to signup for free trial at our website.
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Web Questionnaire
Web questionnaire makes it easy to design feedback forms and online questionnaires. You could compose questionnaires using WQ's WYSIWYG editor, retrieve replies via email, then analyze the result using different kinds of report format. Features of WQ: WYSIWYG questionnaire editor. Retrieve replies with Outlook/Outlook Express/Eudora or POP3 server. 30+ professional HTML templates. Various report format. No script or DB is required. Web Questionnaire is licensed as shareware and filed in web development site administration section.
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ActivePatch
This software is a software development kit that enables developers to create their own update in the form of a patch, and integrate the patch application process directly into their own software. Unlike other products, ActivePatch does not simply create incremental updates and re-package the files. It is designed to work on both text and binary files of any type including executables, libraries, data files and documents.
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MiaRec
This internet utility is a software for recording your conversations in any of Voip protocols (H.323, SIP, MGCP, Cisco SCCP). MiaRec can be used for recording of calls made with any software Voip phone including hardware Voip phone , Vonage box , inside enterprise (office calls) inside Call-Center environment Every recorded conversation is saved into WAV or MP3 file.
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Polar Help Desk Free
This office software is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
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