Public Folder HelpDesk for Outlook

kalmstrom.com Outlook Solutions

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA. Public Folder HelpDesk for Outlook is a shareware developed by kalmstrom.com Outlook Solutions and listed in business helpdesk & remote pc software.

Price: $990
Version: 10.0 Released: 9/16/2008
Size: 8.57 MB
Platform: Windows 2000, XP, Windows 2003, Vista

Download Link: Download

Keywords: help statistics call center group support helpdesk it help desk essential statistics customer support help desk management issue tracking itil software support outlook computer support help desk software help desk solution support

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Public Folder Helpdesk For Outlook is a product of or distributed by kalmstrom.com Outlook Solutions. Filesland only provides downloads to original demo/shareware software releases. Please contact kalmstrom.com Outlook Solutions to obtain Public Folder HelpDesk for Outlook Serial Number or Public Folder HelpDesk for Outlook Key.