Public Folder HelpDesk
kalmstrom.com Outlook Solutions
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets stored in Outlook and Access or SQL db. Closed tickets only in the database but can be searched and re-created in Outlook if needed. E-mail history. Statistics tool, KBase. S Public Folder HelpDesk is a shareware developed by kalmstrom.com Outlook Solutions and listed in business helpdesk & remote pc software.
Price: $150
Version: 10.1 Released: 11/5/2009
Size: 10.39 MB
Platform: XP, Windows 2000, 2003, Vista
Download Link: Download
Keywords: help desk solution help desk software group support it help desk call center customer support computer support helpdesk outlook itil software support support help statistics issue tracking essential statistics help desk management
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