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PrimaSoft Web dB Server
PrimaSoft Web Database Server is a web based application that enables you to quickly create, manage and share your databases across you company or with friends over the Internet or Intranet. You can set up contact database for your business, a knowledge base for your organization, a product catalog for your corporate web site, or information managers for your personal use. Unlimited database and user accounts. Win2000,NT,XP.
novice intuitive interface information managers
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KBase for Outlook
A knowledge base that runs completely in an Exchange public folder. No extra windows. Works with all versions of MS Outlook. Rich text, html and attached files can be used in knowledge articles. Full text searching. Publish to htm files with index. KBase for Outlook is licensed as shareware and placed in business databases, tools section.
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ManageEngine SupportCenter Plus
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier. ManageEngine SupportCenter Plus is a freeware software filed under business helpdesk, remote pc utilities.
customer service support customer accounts contact management
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Instant Knowledge Base
This office and business application is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. Perfect for Help-Desk applications and perfect for anyone who wants to track information that can be searched. Business shareware Instant Knowledge Base is listed in business helpdesk, remote pc tools.
help desk applications state of the art phrase
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FactotumNOW IT Management Repository
The program helps IT departments with change, incident, purchase, asset and dependency management by integrating into existing availability monitoring (HP SIM and GFI NSM) and monitoring availability itself. Generates disk growth prognostics, close customer interaction through e-mail and a web frontend, knowledge base (that assists during incident management), and asset management (based on data collection of Active Directory, WSUS, and more.
consistent views dependency management repository database
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ISMRR
Request and Response was designed to allow companies to track user requests. Since ISMRR allows for complete customization, there are no limits on what can be tracked. Simple to use interface! Configure almost all aspects of the program Connect from any remote site Color coding of Requests and Users Advanced searching (SQL and Full Text) Built-in Knowledge Base (regulated by Admin) And much more...
knowledge base custom report designer customization
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Knowledge Base
This office and business application is easy to use, has a straight forward design, has a handy Search feature, and works great on networks! You can also easily change the database path inside or outside of Knowledge Base. Knowledge Base is licensed as shareware and placed in database, knowledge mangement section.
base knowledge knowledge base database path
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WebSeeker
In a single search, you can combine the knowledge base of several Internet search engines pinpointing the exact information you need with WebSeeker. Whether you're looking for travel information, sport scores, news, books, scrapbooking items, music, home improvement tips, cars, clip art, software, genealogy, etc. WebSeeker makes searching the Web simpler, and gives you optimum search results.
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Rapid Email Support
Rapid replies using templates and databases. Compose, reply or forward emails under Outlook(r). Inbuilt database and Knowledge base using the latest OLEDB connection. Business shareware Rapid Email Support is listed in communications e-mail clients tools.
notepad support customers productivity tool
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TeamKB for Outlook
Enterprise-grade knowledge base allowing your team to document best practices and solutions to common problems. Share articles among your team and use them to reply time-consuming and repeated queries from your customers. Reduce customer support, improve staff productivity and eliminate time wasted searching for information all inside Outlook. Article can be inserted inline, or attached as PDF, XPS or MHT document to the reply email.
file server microsoft exchange paper documents
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Personal Knowbase
Take control of your notes with Personal Knowbase. This freeform text organizer uses a keyword-based system to store and retrieve related information quickly and easily by association. Make a personal knowledge base of your research notes, messages, and ideas. Imports many file types, including Cardfile files. Tag important notes for instant access. Links to web sites, e-mail addresses, and files within notes. No limit to size of the database.
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Home Brew Kit Master
This software is a program for recording the details of your home brews, printing reports, generating tasting sheets, and providing a searchable knowledge base of tips on home brewing.
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AVIRA Antivirus for Windows Desktop
This software is a reliable antivirus solution, that constantly and rapidly scans your computer for malicious programs (such as viruses, Trojans, backdoor programs, hoaxes, worms, dialers etc.), monitoring every action executed by the user or by the operating system and being able to react promptly when a malicious program is detected. Actions include repair, delete, block, rename and quarantine programs or files. AVIRA Antivirus for Windows Desktop is a shareware software filed under security, privacy anti-virus tools utilities.
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Public Folder HelpDesk
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Attached files and rich text. Sort tickets. Iinformation from Contacts or GAL. For public folder or shared mailbox. This shareware is archived under business helpdesk, remote pc category.
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Nootex
This office and business application allows you to store various notes. Now it is as simple, as to tick off the note in a book. Simply select necessary then move the mouse upwards downwards upwards
and choose a format of preservation of a note. Your note is in "Temp container".
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Advanced PDF Manager
This utility is a unique combination of PDF search and conversion tool, the way to retrieve information from valuable Adobe Acrobat documents.
Get free from managing PDF documents with unique .pdf search and conversion tool. This utilities shareware Advanced PDF Manager is categorized under office applications file managers, file utilities file managers.
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Bug Tracker Deluxe
Bug tracking software for Windows: database management system with ready to use bug-tracking database solutions. Bug Tracker Deluxe allows developers to record, organize, and manage information about error reports, software defects, suggestions, improvements, and any software development issues. Bug Tracker is easy to use and very intuitive. Use databases included in the software or quickly build your customized bug tracking database solutions.
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AceText
Extends the Windows clipboard, enabling you to copy and paste like never before. Take notes, jot down ideas and keep important information at your fingertips. Quickly communicate with standard messages and templates. Easily edit complex documents. This utilities shareware AceText is categorized under information management, clipboard extenders, text utilities.
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Surfulater
This internet tool lets you save selected text & images, complete Web pages, Clipboard & Files to your personal knowledge base. Annotate & cross reference information, edit it using rich HTML editing, organize it and use full text search to find information. This internet shareware Surfulater is categorized under network, internet browser tools.
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ca6
The flexible issue management system lets you categorize all types of issues, assign responsibility and attach related data such as photos and Email documents. The Action Item module lets you track team activities to resolve important issues. This demo is archived under business other category.
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Public Folder HelpDesk for Outlook
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA. This shareware is archived under business helpdesk, remote pc category.
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Acala DVD 3gp Ripper
This audio software is a professional DVD tool program for converting DVD movies to mobile phone suitable movies and turn mobile phone into a portable movies centre, it design for anyone who wants to enjoy DVD movies on mobile phone. The build-up enhanced encoder fast convert any copyright protected DVD movies without any flaw and deep compress output min files with high speed and lossless movie quality. This freeware is archived under audio, multimedia rippers, converters category.
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Outlook KBase
This software is a knowledge base that runs completely in an Exchange Public folder. No extra windows. Works with all versions of MS Outlook®. Rich text, html and attached files can be used in knowledge articles. Full text searching. Education freeware Outlook KBase is listed in education reference tools tools.
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Stauri Solo
This product is a complete solution for building intelligent interactive online agents for a variety of purposes. It enables you to deliver content in an interactive and intuitive way. Whether the content is for service, general information, education or training, using a Stauri Agent can make it easier and more fun for your audience to learn about any topic or get answers to their questions. Stauri Solo is a shareware software filed under web development, groupware, agent builder utilities.
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Microcafe Concept
Restaurant Management Software with Reservation, Booking, Customer and Table Management for your restaurant from Microcafe Software. Microcafe Concept is a shareware software filed under food and beverage, vertical markets utilities.
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Acala DVD Ripper
This multimedia utility is a intuitive to use program which rips your DVD movies to AVI, VCD, SVCD format video regardless DVD CSS and DVD Region. The build-up enhanced encoder deep compress output min files with high speed and lossless movie quality. Acala DVD Ripper is a shareware software filed under audio, multimedia rippers, converters utilities.
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Jitbit HelpDesk
Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration. Jitbit HelpDesk is a demo software filed under business other utilities.
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Polar Help Desk
This business software is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. This business commercial Polar Help Desk is categorized under business helpdesk, remote pc.
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ieSupportManager
This office software is a fully featured helpdesk software utility with a web access module included. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency with a generous suite of reports. User-defined fields capability with powerful dynamic reporting. Multi-lingual feature and MAPI compliant email facilities built-in. Business demo ieSupportManager is listed in helpdesk, support, contact management tools.
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rapidHELP
This office and business application is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. This shareware is archived under desktop category.
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SupportCenter
This internet utility is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour.
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A-Ware 2000
This software is the share-ware author's total solution for customer tracking, software/program tracking, mass emailing and key-generation. Replace 6 software programs that you use now: Mail-Merge, Customer spreadsheet/database, knowledge Base, etc.
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Advanced Forums
This internet utility is an Advanced Portal product offered to any website hosted with us. It is capable of running any kind of forums online. It allows users to communicate and share information, get support, and discuss issues online. This shareware is archived under asp, software, hosting, portal, ebusiness, ecommerce, internet, forums, online forums category.
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Deer Hunting Expert
The program asks you questions about the conditions you hunt under and then gives a recommendation based on what experts advise for the conditions. You can alter conditions to see how answer is affected. Program also has logs for entering your own info to harvest, scouting records, etc., packing lists. Recipes. Previous versions recommended in Outdoor Life magazine and elsewhere. Free fishing database also.
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Priorganizer
Finally a To-Do List Mgr that Doesn't Get In The Way. With unlimited hierarchical subtasks, a knowledge base, a journal, scheduled tasks, full text search, and much more! It's so easy to learn and so flexible you can use it for managing anything from a simple to-do list to a large project plan. With an extremely convenient, fluid and intuitive interface you'll be up, running and getting organized in seconds! This shareware is archived under business pims, calendars category.
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Omni Customer Support
This office and business application allows you to provide better customer support... search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution ...allows new staff to be immediately productive without a costly investment of learning all the known support issues... enables you to track the problem areas of your product so you can see what areas need improvement
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