kalmstrom.com Outlook Solutions - Software Products

KBase for Outlook is a knowledge base that runs completely in an Exchange Public folder. No extra windows - knowledge base available right inside Outlook. No new client installation. An environment that users already knows. Off-line possibilities. Ease of use. Works with all versions of MS Outlook. Rich text, html and attached files can be used in knowledge articles. Drop-down combo boxes for Problem type and Problem category.Full text searching. Articles can be published to .htm files and expandable index created automatically. Works stand-alone or with the information sharing and support handling application Public Folder HelpDesk for Outlook from kalmstrom.com Outlook Solutions. Three months of support and one year of free upgrades included in the purchase price.

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TimeCard for Outlook

Plan and report your time in the Outlook Calendar. No extra application needed. Complete Outlook-based time reporting for workgroups. Work in your calendar as you normally would, but select one, two or three extra properties from dropdown to each appointment and send the appointment information directly into an MS Access or SQL database. Offline or online via ASP page. PDA integration. Powerful integrated statistics tool, the OLAP Reporting Tool for Excel, facilitates business intelligence. Plan ahead with tblPlanning, where no reported entries from users can be seen. Private meetings can be excluded. Free 15 day trial download, video demonstrations + downloadable manual and slideshow available on the website. Ten user licenses and one year of the kalmstrom.com Support Services included in the organizational license. Single User license with reporting to local Access database also available.

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SharePoint Attachments for Outlook

Let Outlook publish your files directly to a SharePoint library instead of sending them as attachements. This add-in does that, automatically or after your choice, and leaves a link in the e-mail instead, thereby allowing you to make better use of your intranet and Exchange server. Outlook is good for a lot of things, but not for file transfers. Works with any Frontpage or WebDAV site but of course best with SharePoint document libraries. Free 15 day trial. Single User license 49 USD. Organizational license 395 USD including one year of support. Video demonstration + downloadable Word-manual and slideshow online. Supports Windows Vista and Office 2007.

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Public Folder HelpDesk for Outlook

Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. E-mail history. Powerful, integrated Statistics tool facilitates business intelligence. Knowledge base. Report generator based on MS Excel allows you to build and share custom reports with co-workers as well as export reports to MS Excel. Databases are open to allow building any kind of custom reports or additions to the tables. PDA-integration. Open webform for receiving support questions online. Outlook form can be customized by administrator. VB 6 and .html source code available for purchase if further customizations are needed. Suitable both for in-house and outsourced helpdesks. Can also be used for other types of issue-tracking. Free 30 day trial! Organization price (690 US$ including 1 year support) - no limits on number of users. Extensive documentation: many video demonstrations and downloadable manual and slideshow online. Compatible with Outlook 2000-2003, Vista, IE7 and Office 2007.

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OLAP Reporting Tool for Excel

Data for business intelligence (BI) is of little use until it is converted into the information that decision makers need. OLAP Reporting Tool for Excel facilitates business intelligence by helping management to explore and draw conclusions from huge amounts of data. The application extends the built-in OLAP features in Excel to make them easier work with, especially for workgroups. Users can share customized reports easily. Either display a graph or a table or combinations of both. Choose between all the Excel graph types and also use the multi-graph feature to display multiple graphs side by side, compared on any set of data. Connects to a .cub file or directly to MS Analysis Services. Free of charge for all users. Nothing installed on the client - simply run the executable, it will look for .cub files or let you connect to the server. Video demonstrations, manual, slide show and FAQ:s available on the web site. New for version 3 is the possibility to describe reports, in categories or with free text (.html editor). OLAP Reporting supports fifteen European languages and automatically gets the same language as the systems OS. If that is not supported the language is English.

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TimeCard for Outlook, Single User

Plan and report your time in the Outlook Calendar. No extra application needed. Complete Outlook-based time reporting. Work in your calendar as you normally would, but select one, two or three extra properties from dropdowns to each appointment. Send the appointment information directly into a local MS Access database, created by the application. Analyze of time reports with powerful integrated statistics tool, the OLAP Reporting Tool for Excel, facilitates business intelligence. Free add-on for Windows Mobile. Workgroup version with reporting directly to Access or SQL database or via ASP-page is also available. Free 15 day trial download. Video demonstrations + downloadable manual and slideshow available on the website. Three months of support and one year of free upgrades included in purchase price.

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