Desk Knowledge Base Software

CRD

This powerful, intuitive and easy to use report scheduler will save you from the mundane job of manually running Crystal Reports daily, weekly, monthly etc and then exporting them to e-mails to be sent to your client, boss etc. Simply schedule to an email, printer, fax, ftp or folder, choose the output format (word, rpt, pdf etc). Single or packages of reports.

Easy-CSS

For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician.

Radix

This business software is a complete client/server software solution that integrates and centralizes key business functions. Radix blends together contact management, customer service and support, time tracking and billing, expense tracking, scheduling, and electronic communication. Users can take full advantage of it's powerful features whether they're in the office, at a remote location, or even at home. Easy to use, reliable, fast and powerful. $99 per user.

Auscomp IT Commander

The Intranet Help Desk of the Future! A leading new generation of enterprise software applications built from the ground up on Internet architecture, and for such applications, available for the first time ever on a 'try before you buy' basis. Delivers comprehensive Help Desk, Knowledge Base, Data, Security, Asset and Cost Management functionality in a pure, easy to use and cost efficient Intranet Application. This shareware is listed under intranet, buisness category.

ARkeeper

This office and business application is a powerful document archiving system. Organize your data in a database tree in a hierarchical form. Acquire from any TWAIN scanner or digital camera and save directly as PDF file. Retouch acquired images. Multi-page scanning and multi-page PDF files. Search and find documents. Personal and small office finance manager. Invoice generator and management. PDF creation. Rich Text Editor included.

Zip Express

This office and business application allows you to search by zip code, city, county, state or area code. As you type in search criteria, potential matches are displayed Preferences may be chosen on what data is to be displayed. Copy data to the clipboard or print it. It lets you automatically paste zip code information directly into your Windows applications via hot keys and over 80 hot keys are available. You can have nearly unlimited formats for your data.

FTP Client Uploader Creator for Mac

With FTP Uploader Creator you can create pre-configured droplets (ftp client). Your clients just drag and drop files and folders onto them to upload to your FTP server. Brand the ftp droplets (ftp clients) with your logo, specify username, password, path, compress files before upload and much more. Preconfigured ftp droplets (ftp clients) are saved as an installer you can email directly to your customers. Save on support and common FTP problems.

Icon Suite II

Diplodock Icon Suite II is a set of professional programs for icon editing and management integrated in a single suite. It allows an average PC user to quickly find, extract, manage, edit, import, export, or save any icon, cursor, or animated cursor on his computer. Unlike other icon editors, Icon Suite II provides user with user-friendly, intuitive interface, very fast performance, and exceptional functionality. This graphics software is categorized under graphics, icon editor, icons.

FTPCaptain

Make your FTP work effortless. Handy FTP Client with a huge set of features. If you frequently upload or download web pages or data to the Internet, you need the new FTPCaptain. FTPCaptain has some exclusive features. Now you can edit files or view images thanks to FTPCaptain's built-in viewer. FTPCaptain is compatible with all types of servers.