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rapidHELP by rapidHelp Software

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security

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PhoneAnalytics by SphinxSoftware

Phone Usage Patterns Analyzer. Effective Phone System is a major part of a modern office infrastructure. By analyzing of Phone Usage Patterns, you could: maximize your Phone System; enlarge throughput and enhance employee productivity; increase customer satisfaction by eliminating of bottlenecks and inefficiencies;

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