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Public Folder HelpDesk for Outlook
by kalmstrom.com Outlook Solutions
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
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Outlook Connector for MDaemon
by Alt-N Technologies, Ltd.
Outlook Connector for MDaemon opens up the groupware collaboration functions of Microsoft Outlook to small and mid-sized businesses by using the MDaemon Email Server as the mail messaging server. With Outlook Connector for MDaemon you can stay in touch with employees, co-workers, customers, and vendors by sharing Outlook’s email, calendar with free/busy scheduling, address book, distribution lists, tasks, notes and more.
task groupware software groupware calendar sharing calendar mdaemon
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LanHelpdesk
by RTFMsoft Ltd
This stand-alone helpdesk solution is based on end-users submitting wizard-based Trouble Tickets directly from their computers. Users select from any of a large number of common computer problems, each of which requires the user to answer a series of relevant questions about the selected problem type. As the Trouble Ticket is sent, the local computer is automatically inspected, and dozens of relevant pieces of information.
no ticket trouble ticket helpdesk requires staff
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Public Folder HelpDesk
by kalmstrom.com Outlook Solutions
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets stored in Outlook and Access or SQL db. Closed tickets only in the database but can be searched and re-created in Outlook if needed. E-mail history. Statistics tool, KBase. S
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docUment
by MH Software
docUment is designed to provide accurate and detailed information on all the files visible to your computer. An explorer-like interface displays the file details, including information such as version numbers, and can be both filtered and sorted by any attribute. The displayed files can also be recursive, where files in sub-folders are also shown in the list. All information can be exported to a .csv file.
document document track scan manage files
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The Cerberus Incident
by SB-Software
The Cerberus Incident is not affiliated with the television series"LOST". Any similarity is purely unintentional. That being said, ... you have joined a mysterious organization that promised you an exciting research project on a mysterious tropical island. You''ve been assigned a research station, manned by a two person team. Something has gone horribly wrong. Your partner is dead, and The Cerberus Experiment needs to be shut down...
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SupportMonkey 2002
by Nitro Technologies
For the majority of computer support desks, a large proportion of the time is spent collecting information about the clients system in order to diagnose the problem.
Custom built 'Monkey's will retrieve an entire system configuration from any remote machine and email the report back to you instantly in XML or Text format, dramatically reducing the time you spend tracking problems.
For a complete overview see www.nitrotech.co.uk/monkey.html
retrieval xml tools text system configuration
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