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The Help Desk Toolkit by Ovitz Taylor Gates

The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.

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CrossCraze by ORT Software

A terrific new crossword game for 1-4 players. Compete with friends or against the computer by placing letters on a board to form interlocking words. Special features include: stunning graphics; 50 different board layouts; 4 fiendishly clever levels of Artificial Intelligence; LAN / internet multiplayer support; and a massive 730,000 word vocabulary covering 10 languages.

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Product and Supplier Profitability Excel by Bizpep

Identify the true costs and profits associated with your products and suppliers. This software is suitable for all resale business operations regardless of size. It allows you to build a complete product/supplier database with cost, profit, and sensitivity analysis for each profile, each supplier and the Total Business. From this you can critically compare suppliers and products to determine true profit contributions.

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