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Easy-CSS
by kosmos BOS
For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician.
customer technician customer service customer request schedule appointment knowledge base crm contract help desk phone calendar customer service and support easy five steps crm software small business crm call center
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