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ActivePatch
by Catalyst Development Corporation
ActivePatch is a software development kit that enables developers to create their own update in the form of a patch, and integrate the patch application process directly into their own software. Unlike other products, ActivePatch does not simply create incremental updates and re-package the files. It is designed to work on both text and binary files of any type including executables, libraries, data files and documents.
files patch package updated file generation application activepatch patching component upgrades incremental updates archives software development kit
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Anchor CRM
by Sales Anchor
Increase sales with effective customer relationship management software - Anchor CRM. This application helps businesses gather detailed information about customers, track their preferences and requests, have reports about previous complaints, discover trends and buying patterns, and develop marketing campaigns. Another important feature of the program is a capability to evaluate performance of employees to help them become more productive.
crm customer relationship management crm software crm solution customer satisfaction customer loyalty customer service software increase sales customer relationship management software application
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AnswerTool
by DTLink Software
Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs.
email response management frequently asked question faq to do list help desk software customer support turn answers assets answer email minutes instead hours
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PhoneAnalytics
by SphinxSoftware
Phone Usage Patterns Analyzer.
Effective Phone System is a major part of a modern office infrastructure. By
analyzing of Phone Usage Patterns, you could:
maximize your Phone System;
enlarge throughput and enhance employee productivity;
increase customer satisfaction by eliminating of bottlenecks and inefficiencies;
phoneanalytics efficiency analysis control optimization office pbx crm busy employees callcenter phone usage patterns analyzer
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TracHound
by Grace Software Solutions LLC
TracHound is a feature rich multi purpose project tracking application. It can be used to track a variety of project related issues, such as tasks, bug reports, change request, work request, action items or any other project, business, or technical related issue that you need to track and or manage. You can customize the record to match your process and terminology.
trachound bug reports enhancement request change request task action items bugs enhancements project request todo management team feature rich multi purpose project tracking application
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SupportWizard
by SupportWizard
FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%.
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NETCheck
by ksoft
NETCheck is a utility that .NET developers can use within their own application to verify if the required version of the .NET framework is installed and allow the user to download it.
NETCheck is command-line driven and launches just before running your own executable. If .NET is not installed, NETCheck will notify the user that he needs to download it before continuing. Otherwise, NETCheck launches your own executable.
net framework check net framework deploy -net download -net check -net version check net framework software download install
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WhoisOnsite
by WhoisOnsite.com
WhoisOnSite allows you provide live help and live customer pre-sales support in real-time directly from your website. Using WhoisOnsite, visitors can engage in online dialog with the Online operator and the operator also can communicate with any visitor in automatic and manual modes. Increase sales and customer satisfaction Live Help & Live Support would add great value to your products and services.
live help live support live chat software support php live web monitoring track
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MiaRec
by Duxoft
MiaRec is a software for recording your conversations in any of Voip protocols (H.323, SIP, MGCP, Cisco SCCP). MiaRec can be used for recording of calls made with any software Voip phone including hardware Voip phone , Vonage box , inside enterprise (office calls) inside Call-Center environment Every recorded conversation is saved into WAV or MP3 file.
miarec voip recorder phone recorder calls recorder logger sniffer voice recorder voip h.323 h323 sip communication voip software telecom
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Green Desktiny
by GreenDesktiny.com
Green Desktiny is a software that professionally designed for customer support helpdesk.
It is powerful, simple and easy to use, yet with reasonable price.
Since customer satisfaction is a major concern for our daily business in the internet, this product will surely help you to give an excellent support to your customers.
You can easily handle requests from your customers with a powerful ticket management provided by this product.
customer support help desk helpdesk customer support helpdesk customer care low price green desktiny customer support helpdesk simple easy
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