Download Help Desk Application Software

The Help Desk Toolkit by Ovitz Taylor Gates

The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. An expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organizations Help Desk.

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versaSRS HelpDesk by DEK Software International

Powerful and feature rich 100% web based helpdesk system. Key features include: Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations, Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Call Prioritization.

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CentreDesk Corporate by Merging Technologies

CentreDesk Corporate is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

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HelpDesk OSP, for Outlook and SharePoint by kalmstrom.com Outlook Solutions

HelpDesk OSP connects Outlook to SharePoint or Office Live. Cooperate on issue tracking and user support. Safe for the future, since it builds on SharePoint/Office Live, environments that Microsoft is favoring strongly. 30 days free evaluation of the full product. No per user fee. Global Setting.Decrypted password saving. E-mail Threading. OWA. Great customization possibilities. Subscription $150/month for all kalmstrom.com products.

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Macros by Information Packaging

A time saving tool for your help desk support staff, this utility is ideal for any kind of help desk application. Macros is a Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.

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phpEmployment by W2B Web to Business

phpEmployment is everything you need to run a completely automated, high quality Employment/Recruitment system. phpEmployment is the perfect solution for entrepreneurs who want to have a web community or portal that offers targeted employment options. phpEmployment installs quickly and easily with the help of user-friendly web installation wizard; easily translatable intoany language; HTML email; fully customizable HTML;

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Stock Explorer by Wintops Software

StockExplorer is an explorer-like portfolio manager and research browser tool for online investors and day traders to perform research on stocks & commodities on the Internet. StockExplorer automates many common web research portals and allows users to research multiple stocks on multiple web sites simultaneously.

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