Download Help Desk Management Software

GDS 2000 PRO by OroLogic Inc.

GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered. No matter the field of activity of the organization you work for, GDS 2000 PRO will fit your needs for managing efficiently your service calls for all your customers whether they are internal or external.

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Public Folder HelpDesk for Outlook by kalmstrom.com Outlook Solutions

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

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ShapeBook with 2D3DSteel by South Fork Technologies, Inc.

A structural steel reference and AutoCAD drafting tool for steel construction. View dimensions and properties. Search for shapes by property values. Convert shape lists between US and metric. Calculate area and weight. Print Shape Data. With 2D3DSteel you can draw accurate shapes in AutoCAD 2000 through 2005. Based on AISC Manual of Steel Construction LRFD Third Edition. Shapes are available in US Imperial and Metric units.

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DocTera by Unlimi-Tech Software inc.

Affordable web based file delivery and job submission tool for any business. It provides your customers with the ability to submit an order including all requirements, together with all the files in one simple step. Your customers do not need to understand FTP, fill in paper forms, or dictate instructions over the phone which may be misunderstood. It provides a clear record of the job data provided by the customer.

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OLAP Reporting Tool for Excel by kalmstrom.com Outlook Solutions

Facilitates business intelligence by converting data to the information decision makers need. Extends the built-in OLAP features in Excel to make them easier work with, especially for workgroups. Users can easily share customized reports. Choose between all the Excel graph types and also use the multi-graph feature to display multiple graphs side by side, compared on any set of data. Connects to a .cub file or directly to an MS Analysis Server.

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VentaFax Business by Venta Association

VentaFax is a powerful fax and answering machine software with color fax support. It sends and receives faxes and turns your PC into a versatile answering machine with remote control and email integration. You can retrieve your fax and voice messages from any touchtone phone and also have your email messages and faxes forwarded to you as email attachments. VentaFax also supports Caller ID and allows you to record a telephone conversation.

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