Software Demo

versaSRS HelpDesk by DEK Software International

Powerful and feature rich 100% web based helpdesk system. Key features include: Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations, Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Call Prioritization.

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TrakSoft PDM by TrakSoft Inc.

TrakSoft PDM 3.0 is a complete, user-friendly, and intuitive Personal Data Manager for everyday people wanting to manage everyday things. It could literally replace 54 different programs on your PC! It is a product for both families and single member households and can manage and track virtually every aspect of the home. TrakSoft PDM delivers the complete storage, retrieval, tracking, and management of personal and family data.

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Personal Health Pro by TrakSoft

Personal Health Pro is a complete, user-friendly, and intuitive Personal Health Manager for everyday people wanting to manage everyday things. It could literally replace 15 different programs on your PC! It is a product for both families and single member households and can manage and track virtually every aspect of the home. Personal Health Pro delivers the complete storage, retrieval, tracking, and management of personal and family data.

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Global Site Support by Kangasoft Pty Ltd

Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems, Intuitive customisable interface, Can create standard answer database, Services for retrieving external customer data , No installation or hardware required

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Network Auditor by Microforge.net Limited

Network Auditor gives you the power to determine exactly what hardware and software is installed on your network, from your desk. No client software, no footprint on the remote machine, no hassel! As well, Network Auditor will let you know when changes occur on your network, so you'll know when new software is installed or when a piece of hardware stops functioning or goes missing.

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MGCS by Dennis Baggott and Sons

MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips..

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Computer Admin Pro by CG Software

Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera.

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Diskeeper Trialware for Networks by Executive Software

Fragmentation causes frustrating slowdowns, excruciatingly long boot times, and catastrophic system crashes. Your company is losing countless dollars to fragmentation in the form of lost productivity, help desk traffic and premature replacement of troublesome systems. Daily defragmentation is the solution. That's why you need Diskeeper®, the Number One Automatic Defragmenter?.

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NetSupport Manager Remote Control by NetSupport

Perform remote support and management on multiple systems simultaneously over a LAN, WAN and the Internet with this PC remote control software. Provides speedy, secure remote PC access, dynamic inventory, automated scripting and more.

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GDS 2000 PRO by OroLogic Inc.

GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered. No matter the field of activity of the organization you work for, GDS 2000 PRO will fit your needs for managing efficiently your service calls for all your customers whether they are internal or external.

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