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service request software

AB Sequest by Addsam

A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution (water, gas, electricity etc.) and other situations where information on ongoing events must be available on a network.

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live chat software

Skymol Communicator Live Chat Software by Skymol Corporation

Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Text Chat. On-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time connection between an agent and a web site visitor. Included voice mail.

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helpdesk software

SupportCenter by Quality Unit, s.r.o.

SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour.

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outlook software

Outlook HelpDesk by Kalmstrom.nu

Outlook Helpdesk helps your support team organize and efficiently work with support cases. Incoming problems and requests are gathered and organized in Outlook, and distributed among your support managers with ease. Outlook Helpdesk is based on Exchange public folders, which enables simple but efficient information sharing among multiple users. Support cases are stored in tickets, which can be assigned, tracked and supervised.

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helpdesk tool for sharepoint software

HelpDesk OSP, for Outlook and SharePoint by kalmstrom.com Outlook Solutions

HelpDesk OSP connects Outlook to SharePoint or Office Live. Cooperate on issue tracking and user support. Safe for the future, since it builds on SharePoint/Office Live, environments that Microsoft is favoring strongly. 30 days free evaluation of the full product. No per user fee. Global Setting.Decrypted password saving. E-mail Threading. OWA. Great customization possibilities. Subscription $150/month for all kalmstrom.com products.

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flash screen capture software

VISCOM Screen2Video Screen Record Cap ActiveX by Viscom Software

It gives developer create Live presentations, Helpdesk support, On-demand software training more easy. Record screen activity, mouse movement to avi (uncompressed)/(compressed using any available codec) , or wmv files.. User define playback frame rate to speed up or slow down playback. Capture screen from specific window handle. Video /Audio Compressors(DIVX, WMV9) Setting before save to avi file. WMV Profile setting. Capture Audio from microphon

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live chat software

LIVECHAT ContactCenter by LIVECHAT Inc.

LIVECHAT ContactCenter is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support and increase sales.

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sametime software

Botstation STAgent by Botstation Technologies

Have you ever wanted to send Sametime messages directly from your LotusScript and Java agents but were unable to do so because such functionality is not currently available in Domino? Using the powerful features included in our software you can add Sametime''s instant messaging functionality to your Domino LotusScript and Java agents in a matter of seconds.

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help desk software

Help Desk for IIS by MIS Utilities

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don''t need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket.

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remote desktop connection software

MuRD by T and K Software

Run multiple Remote Desktops inside a single window with a tabbed interface. Using a connection manager you can arrange your remote desktop connection settings logically according to how you work. Designed for IT Support Professionals who regularly connect to many servers, using Remote Desktop, for management and administration purposes. MuRD adds a connection manager and tabbed window interface for working with more than one connection.

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