Download Incident Management Software

Global Site Support by Kangasoft Pty Ltd

Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems, Intuitive customisable interface, Can create standard answer database, Services for retrieving external customer data , No installation or hardware required

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Fast Track - Request Management by Configuration Management Services Limited

Change & problem tracking tool. You can define multiple projects in a single repository and each can have its own request types and custom life cycles. Projects also have severity, phase, platform, staff and release attributes. Also provides release and inventory management facilities. These integrate with SourceSafe using Task & History Automation. Comes with MS Access and SQL Server 2000 repositories.

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