Download Issue Tracking Software

BridgeTrak Help Desk Software by Kemma Software

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom user fields, knowledgebase, asset manager, project organizer, reports, queries, etc. Modules available for 24/7 customer self-help via the Web, automatic issue escalation, and advanced data searches. Integrates with computer inventory software to aid in IT troubleshooting.

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yKAP Issue Management / Bug Tracking Software by DCom Solutions

Powerful, cost effective, Customizable, Web based(XML) Bug / Defect tracking, Issue Management product. Pleasing User interface and easy to learn. yKAP features include support for unlimited projects, test environments, attachments, exporting data into PDF/RTF/XLS/HTML/Text formats, rule-based email alerts, exhaustive search, saving searches (public/ private), Auto-complete for user names, extensive reports, history, custom report styles.

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SupportWizard by SupportWizard

FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%.

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