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Software
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Download Knowledge Base Software
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EnvisionAide
by Knowhow Mobilisation
With this tool you can gather information, analyse and cross-link, then innovate. If you work to deadlines, EnvisionAide can help when you need it most. If you use a portable PC this could be an indispensible tool when working away from your desk. It can also help you make clear well-focused reports. A tutorial and help-guide is included. 21-day key: 7200-6845-1985-4758
Educational use concession - $29
project mobile editor filtering linking wireless
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Trellian SEO Toolkit
by Trellian
The Trellian SEO Toolkit is a Search Engine Optimization application that features all the Search Engine Optimization tools you will ever need to manage your web site and reach the top of the search engines! Available in English, Chinese, German, Greek, French, Italian, Dutch, Swedish and Japanese.
seo ranking optimization seo services seo services seo company search engine optimization search engine optimization and seo services
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Delphi Knowledge Base
by Baltsoft
Unique collection of Delphi tips and articles where Delphi programmers can find ideas, solutions and share their experience. This version of Delphi Knowledge Base gives user even more functions - new sorting, filtering and grouping criteria, bookmarking system and greatly improved DKB Update tool and new interface.
solving trick word articles ideas search
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DEKSI HelpDesk
by DEK Software International
DEKSI HelpDesk is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on Linux, Solaris, Max OSX, Windows 2000, Windows XP, 2003 server, Free BSD and AS400 and requires Java RunTime environment.
problem tracking technical support helpdesk powerful call center call tracking
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FactotumNOW IT Management Repository
by Neu Telekommunikationstechnik
The program helps IT departments with change, incident, purchase, asset and dependency management by integrating into existing availability monitoring (HP SIM and GFI NSM) and monitoring availability itself. Generates disk growth prognostics, close customer interaction through e-mail and a web frontend, knowledge base (that assists during incident management), and asset management (based on data collection of Active Directory, WSUS, and more.
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i*write
by Right Mind Logic
Now you can get serious about journal writing. i*write has been designed from the ground up as the journal writing tool for professionals. It is based on solid mainstream technologies to run on all Windows operating systems from Windows 98 to Windows XP and beyond. Once you start working with i*write, you will notice that it has been developed by people who actually write journals as part of their daily professional activities.
management audit writing knowledge management demanding diary personal archive
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rapidHELP
by rapidHelp Software
This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security
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Public Folder HelpDesk for Outlook
by kalmstrom.com Outlook Solutions
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
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