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customer support software

Green Desktiny by GreenDesktiny.com

Green Desktiny is a software that professionally designed for customer support helpdesk. It is powerful, simple and easy to use, yet with reasonable price. Since customer satisfaction is a major concern for our daily business in the internet, this product will surely help you to give an excellent support to your customers. You can easily handle requests from your customers with a powerful ticket management provided by this product.

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helpdesk software

Cerberus Helpdesk by WebGroup Media, LLC

Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more.

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presentation software

eXpertCommunicator by RichContent

eXpertSystem's modular coach/session model works to enhance your thinking processes. eXpertCommunicator 7.0 includes modules eXpertWriter, eXpertSpeaker, eXpertScreenwriter (Storytelling) and eXpertEvaluator (Thoroughly Evaluate any situation or opportunity). Explore over 144,000 unique words, phrases and images in enlightening combinations to reveal and inspire ideas that escape "linear" thinking.

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work software

AyaNova by Ground Zero Tech-Works Inc.

Provide first class customer service while improving your bottom line with AyaNova?s full control over your entire service department. Starting at just $97.00, minor updates and support always free, AyaNova has powerful features to help manage all aspects of service including automated work orders, dispatching, scheduling, preventive maintenance, searchable knowledgebase, customer equipment tracking, dozens of management reports and much more

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service desk software

rapidHELP by rapidHelp Software

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security

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knowbase software

Lessons Learned Server for Linux by LessonsLearnedServer

A knowledgebase system allowing to store, access, search and explore knowledge within your organization, department or team. This is a powerful multi-user knowledge-base software that streamlines the collection and sharing of valuable knowledge within an organization.

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knowledge software

KnowledgeBase Deluxe by PrimaSoft PC

KnowledgeBase software for Windows: database management system with ready to use KB database solutions. KnowledgeBase Deluxe allows you to gather, organize, and manage information about all your frequently asked questions, product specification, product troubleshooting, service and support documents. KB Organizer Deluxe is easy to use and very intuitive. Use database solution included in the software or build your own with Designer.

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live chat software

LIVECHAT ContactCenter by LIVECHAT Inc.

LIVECHAT ContactCenter is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support and increase sales.

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helpdesk software

ieSupportManager Helpdesk by ieComputerSystems Ltd

ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.

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help desk software

Virtual Support Office© by Advanced Data Solutions

Virtual Support Office is a fully automated web based help desk software solution. It will keep your incoming support calls organized and allow your customers to track the progress/solution to their support request by sending e-mail notifications. Also will help you keep track of staff time and task management. Live support rooms for staff to customer direct support. Powerfull Knowledgebase for re-ocurring support requests.

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