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Fast Track - Request Management by Configuration Management Services Limited

Change & problem tracking tool. You can define multiple projects in a single repository and each can have its own request types and custom life cycles. Projects also have severity, phase, platform, staff and release attributes. Also provides release and inventory management facilities. These integrate with SourceSafe using Task & History Automation. Comes with MS Access and SQL Server 2000 repositories.

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DEKSI HelpDesk by DEK Software International

DEKSI HelpDesk is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on Linux, Solaris, Max OSX, Windows 2000, Windows XP, 2003 server, Free BSD and AS400 and requires Java RunTime environment.

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CS-RCS Pro by ComponentSoftware Inc.

ComponentSoftware RCS (CS-RCS) is a powerful, yet inexpensive revision control system for Windows. Based on the widely used GNU RCS, it is fully integrated with the Windows Explorer, providing the most intuitive and easy-to-use configuration management and change control solution on the market. CS-RCS supports multi-platform workgroups, making it the ideal solution for sites that share common files on UNIX and Windows platforms.

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CS-HTMLDiff by ComponentSoftware Inc.

ComponentSoftware HTMLDiff (CS-HTMLDiff) is an advanced file-difference analysis tool for Microsoft Windows which analyzes & presents differences in HTML, XML, MS-Word and text documents. Changes to HTML files may be viewed visually as they appear in your browser, or you can analyze the changes at source level. CS-HTMLDiff even lets you compare online documents !!

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CSHTMLDiff Control by ComponentSoftware Inc.

CSHTMLDiff is a powerful ActiveX control which allows you to compare two revisions of a file visually in a quick, easy and friendly way. CSHTMLDiff utilizes a robust engine that recognizes various file types, including Text, XML and HTML. The engine can be easily configured for most kinds of comparison settings. Files can be compared either locally or over ftp/http protocols.

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CS-ExcelDiff by ComponentSoftware Inc.

ComponentSoftware ExcelDiff (CS-ExcelDiff) is an advanced Excel file comparison tool for Microsoft Windows. ExcelDiff is a great asset to anyone in need of analyzing changes which have been made between two revisions of the same file. Comparisons can made between both single and multiple sheet documents.

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WebAsyst Workflow Management Software by WebAsyst

WebAsyst Issue Tracking is a web-based Workflow Management Software system designed for workgroups to orgranize client requests and work orders into distinct issues. Customize workflow individually for every job. Assign responsible person. Keep track of issue flow. Print reports. Send reminders. Multilingual and template based interface. Browser (HTML) or Windows (SOAP) client. Buy hosting (30-day free) or sources.

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versaSRS HelpDesk by DEK Software International

Powerful and feature rich 100% web based helpdesk system. Key features include: Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations, Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Call Prioritization.

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