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Easy Network Service Monitor by Javvin Company

Easy Service Monitor is a network fault management tool that continuously monitors network devices and services. If something went wrong, it will alert you by email/phone/pager BEFORE problems get seriously out of hand. A detailed log file will record every event of the monitored targets displayed in an easy to understand chart. You can configure the system so that when something goes wrong, a set of immediate actions will be triggered.

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LinkQA by DVS INFORMATICS P LTD

LinkQA monitors quality of point-to-point link in terms of response time, packet loss and available bandwidth.LinkQA provides real time statistics of link quality parameters along with graphical view to provide visual effect for link quality analysis. LinkQA Offline reporting module provides historical interpretation. Easy report generation make management documentation more simple.

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rapidHELP by rapidHelp Software

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security

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