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AB Sequest by Addsam

A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution (water, gas, electricity etc.) and other situations where information on ongoing events must be available on a network.

service request requests claim claims complaint complaints customer care helpdesk help desk disturbance power out power cut power failure water leak water leakage gas leak gas leakage blackout janitor caretaker error report failu

Web Work Order by OfficeView Software Inc

Web Work Order is a self-service application that helps you streamline your work order processing from the initial request to completion of the work. You can record work orders and assign work to staff. Staff can check on-line to see what work has been assigned and they can update information about work orders and the stages of completion. Staff or clients can use the web to submit orders, check information on the work.

web work order 24/7 access service request reports reduce calls low cost customer self-service support improve customer relations track requests browser based searchable database

VersaSRS Help Desk by VersaDev

versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. Adaptable to a diverse range of workflow settings, versaSRS Help Desk combines a browser-based interface with a database back-end.

help desk service request incident issue service web based thin client browser based call centre contact centre issue tracking self help support case management issue management crm