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TeamKB for Outlook
by AssistMyTeam
Enterprise-grade knowledge base allowing your team to document best practices and solutions to common problems. Share articles among your team and use them to reply time-consuming and repeated queries from your customers. Reduce customer support, improve staff productivity and eliminate time wasted searching for information all inside Outlook. Article can be inserted inline, or attached as PDF, XPS or MHT document to the reply email.
mht xps knowledge base kb wiki tutorial
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UniSent
by IvaSoft
Outlook 2000/2002 COM add-in for Exchange Server users who need to send mail from a second mailbox. The add-in ensures that messages sent with the second mailbox's From address stay in the Sent Items of the second mailbox.
The license based on the number of users that actively use the product. 5-licenses pack costs $200; 10-licenses pack costs $350; unlimited pack costs $1500.
items com add-in corporate e-mail sales mailbox electronic mail
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Public Folder HelpDesk
by kalmstrom.com Outlook Solutions
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets stored in Outlook and Access or SQL db. Closed tickets only in the database but can be searched and re-created in Outlook if needed. E-mail history. Statistics tool, KBase. S
it help desk customer support support itil help desk solution help desk management
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Express Plus
by Chaos Software Group, Inc.
Send personalized email to your contacts with mail merging, SPAM and message filtering, manage up to 250 mail groups, offers support for multiple e-mail accounts in one mailbox, ability to read messages live on your server without downloading, allows shared mailboxes used simultaneously by networked users, and as an option, Express Plus can be combined with Time & Chaos address book for an integrated info solution.
filters multiple accounts spam mailboxes
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Chaos Intellect
by Chaos Software Group, Inc.
This business email client also offers complete contact management, including contacts, appointment calendars and tasks. Perform e-mail-merges and view contact email histories. It has full networking capabilities with shared databases for real-time collaboration. It can even be installed on and synchronized with a USB flash drive for working away from your normal PC. POP3, IMAP, and SMTP supported for email. Powerful spam control options.
shared network imap smtp email client contact manager
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Prompt! teleprompter
by movieclip.biz
Prompt! is an affordable simple teleprompter software solution for Mac and Windows. User configurable, Prompt! can save in it's own format and .txt to share between users on Mac and Windows. Features: -Text can be imported and exported -Simple text editing is available -Native files can be saved -User customizable controls -Macintosh or Windows playback -Control over font size -Mirrors text display on screen -Mouse or keyboard control
teleprompter teletext video text autocue scroller
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Go-Go Quotations
by BHA Software plc
Go-Go Quotations is sales quoting software that will save you time and money when quoting and selling products and services. Go-Go Quotations will help increase your quoting productivity by helping you to create detailed quotes with speed and efficiency.
quotations go-go time quotation save
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