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rapidHELP
by rapidHelp Software
This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security
ticket service software call web-connector support knowledgebase
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CleverEye
by NRG Global
Clear, simple, and effective web based tool for availability control and response time monitoring. (This can be standalone or accompany Sysload or other tools)CleverEye suite allows you to monitor availability and response time of any application, server, database, service, etc onyour network. Currently, modules available are NodeWatch and UserWatch (for monitoring scenarios from a user perspective).
server monitoring software availability monitoring file monitoring server downtime server uptime
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PSTCompactor (Professional Edition)
by Xemplify IT
Reduces Microsoft Outlook PST file sizes at home or across the Corporate network. Compress (zip) attachments, automate compaction, etc.
Its Rules-based engine enables selective message processing, simplifying management and implementation of Enterprise Email Policies. Manages PSTs across the network. Does not require changes to your Exchange server or client PC's. HOME USER version also available.
reliable shrink enterprise pst up trial
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Easy Network Service Monitor
by Javvin Company
Easy Service Monitor is a network fault management tool that continuously monitors network devices and services. If something went wrong, it will alert you by email/phone/pager BEFORE problems get seriously out of hand. A detailed log file will record every event of the monitored targets displayed in an easy to understand chart. You can configure the system so that when something goes wrong, a set of immediate actions will be triggered.
network cost network management server easy network troubleshooting
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LinkQA
by DVS INFORMATICS P LTD
LinkQA monitors quality of point-to-point link in terms of response time, packet loss and available bandwidth.LinkQA provides real time statistics of link quality parameters along with graphical view to provide visual effect for link quality analysis. LinkQA Offline reporting module provides historical interpretation. Easy report generation make management documentation more simple.
packet loss available bandwidth quality response time link
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CentreDesk Corporate
by Merging Technologies
CentreDesk Corporate is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
helpdesk call centre helpdesk software centerdesk corporate inventory
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Cerberus Helpdesk
by WebGroup Media, LLC
Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more.
management helpdesk
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