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All
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Free Help-desk Software
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Freeware HelpDesk CentreDesk Group
by Merging Technologies
CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
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Polar Help Desk Free
by Polar
Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
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Alchemy Help Desk
by Alchemy Lab
Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.
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NetPoint
by Neutex Systems LLC
Simplified, agentless, web-based network inventory software for the enterprise. Designed for Windows system administrators, NetPoint is equipped with automated system discovery, tracks 550+ properties for 17 hardware and software components, and can be deployed in a matter of minutes. Here are a few components NetPoint tracks that have been installed or uninstalled: BIOS, Disk Drive, Memory, Operating System, Processor, Program, and much more.
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TeamWork
by Califfo Software
TeamWork č un sistema per gestire i progetti di sviluppo software, il lavoro di gruppo, ed i rapporti con i clienti, in modo facile e veloce.
Con TeamWork potete pianificare le nuove release, documentare i requisiti, coordinare le attivitā dei membri del team, tenere traccia dei difetti rilevati e delle correzioni, controllare le modifiche, monitorare i rischi, fornire supporto tecnico e commerciale ai clienti, e altro ancora.
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Adventnet ManageEngine ServiceDesk Plus
by AdventNet Inc
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
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ATAF-Support
by Christian C. Rasmussen
The ATAF-Support program is a FREE online web database application that can handle online support request.
ATAF-support run on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed
The ATAF-Support has 4 forms
* A support form where the user can raise a support request
* A reply form where the help desk can answer support questions
* A view form where the users can read the answer
* A Knowledgebase search form
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SysAid Help Desk Inventory and Monitoring
by Ilient Help Desk Software
SysAid is software for organizations'' IT (Information Technology) departments. It provides asset management and monitoring, automatically scanning the organization''s network, listing and testing its machines. SysAid Help Desk Software provides details on each machine (its hardware, software, history, and more), allows you to configure different tests for it and lets you remote control it. SysAid also provid
helpdesk asset management monitoring inventory hardware software audit network support
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AutoFAQ Addin
by NearSky
Knowledge base solution for everyone! Do You Provide Customer Support 24/7? Reduce support time and provide answers to your customers questions quickly, with the most time-saving knowledge base anywhere!
knowledge base knowledgebase help desk helpdesk help-desk
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RAUL
by WooHoo! Software
RAUL stands for 'Run As User Launchpad'. RAUL is designed to allow specified individuals access utilities such as Task Manager in a restricted desktop environment.
application launchers utilities system utilities launchpad run as
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