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Freeware HelpDesk CentreDesk Quotation
by Merging Technologies
CentreDesk Quotation is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign quotations to technicians. Can be used as a stand-alone application or in conjunction with CDRepairs.
centredesk quotation call centre help desk quotations
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Outlook KBase
by Kalmstrom.nu Outlook Solutions
Outlook KBase is a knowledge base that runs completely in an Exchange Public folder. No extra windows - knowledge base available right inside OutlookŪ. No new client installation. An environment that users already knows. Off-line possibilities. Ease of use. Works with all versions of MS OutlookŪ. Rich text, html and attached files can be used in knowledge articles. Full text searching.
outlook knowledge base articles public folder
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SysAid Help Desk Inventory and Monitoring
by Ilient Help Desk Software
SysAid is software for organizations' IT (Information Technology) departments. It provides asset management and monitoring, automatically scanning the organization's network, listing and testing its machines. SysAid Help Desk Software provides details on each machine (its hardware, software, history, and more), allows you to configure different tests for it and lets you remote control it. SysAid also provid
audit asset management support network monitoring
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ATAF-Support
by Christian C. Rasmussen
The ATAF-Support program is a FREE online web database application that can handle online support request.
ATAF-support run on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed
The ATAF-Support has 4 forms
* A support form where the user can raise a support request
* A reply form where the help desk can answer support questions
* A view form where the users can read the answer
* A Knowledgebase search form
support iis40 online chilli support iis50
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Alchemy Help Desk
by Alchemy Lab
Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.
software inventory inventory inventory software nt remote control pc remote control network monitor remote control software
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Instant Housecall
by Remote Support
Instant Housecall is an easy remote access program that lets you offer remote support through firewalls. You can transfer files, view and control computers with ease. To start a session, ask your client to run Instant Housecall then click "Start Session". You'll be instantly connected, and you can provide remote assistance without any configuration to firewalls or NAT routers.
router help desk remote assistance housecall firewall remote control
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SkyFex Remote Assistant
by Tomsk Inc
SkyFex Remote Assistant is a free service that allows seeing what is happening on the remote computer desktop in real time. This is a secure service, does not require additional software installation and configuration and works transparently through proxy/firewall and NAT networks. SkyFex is Windows based and requires Internet Explorer to run it.
remote access remote solution remote support software helpdesk software customer support pcanywhere help desk
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Inventory Manager Lite
by Microforge.net Limited
Inventory Manager is a FREE Help Desk and network management program for Windows 95/98/2000/ME/NT.
Managing a network involves keeping track of hardware, dealing with faults and users queries, liaising with equipment and service vendors, installing and maintaining software and reporting on the status of the network. Network Inventory Manager Lite is designed to help you do just that.
network me 2000 program 95 desk
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Polar Help Desk Free
by Polar
Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
help desk customer support software help desk software computer technical support technical support online technical support
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AutoFAQ Addin
by NearSky
Knowledge base solution for everyone! Do You Provide Customer Support 24/7? Reduce support time and provide answers to your customers questions quickly, with the most time-saving knowledge base anywhere!
knowledge base knowledgebase help desk help-desk
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