|
ManageEngine SupportCenter Plus
by ZOHO Corp.
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
sla violation tracking service level agreement workflow management customer support software request tracking self service portal customer service management software
|
