Call Center Software

 

help desk software

AccessAble Help Desk Suite by Dennis Baggott and Sons

A multi-user, web enabled help desk program with an Access 97 database on the backend, but an easy to use interface that makes data entry quick and easy.

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help desk software

versaSRS HelpDesk by DEK Software International

An advanced, powerful and feature rich web based help desk and customer support system. versaSRS combines the intuitive 'look and feel' of a desktop application with a simple and easy-to-use interface. Windows 2000, XP, 2003 Server compatible.

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customer software

Easy-CSS by kosmos BOS

For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling.

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skypetransfer software

SkypeTransfer by Sandhills Software

SkypeTransfer extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing.

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cti software

TAPIEx ActiveX Control by Hotwind Software

Telephony development Control, Extensition of Microsoft TAPI2.0,support multi-lines, help you build you IVR,CTI system. Features:TTS, SR, Conference,Transfer, Caller ID, Digital Record/ Playback, Detect DTMF, DTMF and so on.

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shopping cart software

MAS Heavy Metal E-Commerce Platform by Make-a-Store, Inc.

Ecommerce shopping cart software for UNIX, Windows, and OS X servers; 100% Customizable template driven plus powerful online management tools and data export/import features for real-time and 3rd party integration. Modules available. Rent or Buy

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helpdesk software

CentreDesk Corporate by Merging Technologies

CentreDesk Corpora is a multi-user help desk solution. One of the four CentreDesk HelpDesk applications, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.

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crm software

4Sales CRM by Terrasoft CRM Software

4Sales CRM is the affordable, team-based customer management solution that will help you gain control of your customer relationships, and boost overall revenue by delivering a complete business solution with sales automation.

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order entry software

phulmonty by PHULmonty

PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor

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business documents software

ReWorx Standard by Republicorp International

With ReWorx you can self-publish business documents to the Web and Intranet. Using only six steps, you can convert your Word documents using the latest XML technology for reliable formatting and enhanced end-user functionality.

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