Call Center Software

 

crm software

DEKSI CRM for Linux by DEK Software International

DEKSI CRM for Linux is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution.

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sms software

Wireless-DS for gsm modem by Net Sphaera S.n.c.

Wireless Dev Studio is an ActiveX DLL that allows you to send and receive SMS (also binary, flash, Unicode (UCS2) and ultiple SMS) through GSM modems. It handles voice and GSM data calls and the phonebooks of both SIM and terminal.

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helpdesk software

Public Folder HelpDesk by kalmstrom.com Outlook Solutions

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Attached files and rich text. Sort tickets. Iinformation from Contacts or GAL. For public folder or shared mailbox.

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automatic software

Those Buttons by Productive Solutions Inc.

Automatic text - Just Push the Buttton. No more typing the same text over and over. Launch a web page and automatically enter your uesr name, password, account number, anything. It will even press buttons! Works with most any other program.

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phone recording software

Dictation Buddy by High Criteria, Inc.

Dictation Buddy -advanced audio recording, transcribing, annotating, and publishing program. Record phone conversations and monitor call-center agents. Save time and money managing your recordings. Easily save and review recorded conversations.

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call recording software

Go4Customer Call Recording Machine by Cyber Futuristics India Pvt.Ltd.

Call Recording Machine provides facility to record calls to Hard Disk and can be played whenever required.Provides CLI

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telephone software

WhoCalls by MAW Consulting

WhoCalls will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed.

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help desk software

Help Desk-99 by Leigh Business Enterprises Ltd.

Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions.

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tapi software

VTapi ActiveX by SoftCab Inc

VTapi ActiveX Control you get everything you need for quality communications using Microsoft Visual Basic, Visual C++, or any other environment capable of hosting ActiveX components. Create IVR systems, answering machines, detect caller ID and more!

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helpdesk software

Public Folder HelpDesk for Outlook by kalmstrom.com Outlook Solutions

Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access.

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