Customer Service And Support Software

Radix by Hurstridge Technologies

Radix is a complete software solution that integrates and centralizes key business functions. Radix blends together contact management, customer service/support, time tracking and billing, expense tracking, scheduling, and electronic communication.

help desk knowledge base time tracking contact management appointment scheduling expense tracking client invoicing crm pim multi-faceted client server business software focusing employee productivity

Easy-CSS by kosmos BOS

For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling.

customer technician customer service customer request schedule appointment knowledge base crm contract help desk phone calendar customer service and support easy five steps crm software small business crm call center