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Easy-CSS
by kosmos BOS
For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling.
customer technician customer request schedule appointment knowledge base crm contract help desk phone calendar customer service and support easy five steps crm software small business crm call center
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Business Letter Professional
by eMatrixSoft
Best letter-making software for marketing managers, home businesses, consultants, accountants, secretaries, customer service, HR managers, and CEOs. Includes more than 1000 typical business letter templates.
letter making software marketing manager home businesses consultant accountant secretary customer service hr ceo accounting finance complain apology cooperate legal marketing sales
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VueChat Enterprise Server
by VueCam
VueChat is a Customer Service software for the Government and Corporations, web based, featured with live video chat, VoIP and Customer Relationship Management (CRM) functions.
affiliate commission voip live voice webcam chat video chat chat business records corporations enterprise government home customer service software customer support software representative customer client server user crm linux unix java jmf
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Boldchat Operator Client .NET
by Bravestorm, LLC
Chat with visitors on your web site. Great for sales and customer service chats. See all visitors on your web site. Initiate chats with visitors. Customize your chat window with your logo, colors, etc. Display a chat button showing your availability.
web site chat web chat live chat sales chat support chat customer chat visitor chat live help online chat chat visitors web site great sales customer service chats
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LiveServiceDesk
by SwampFox Software Ltd
POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE LiveServiceDesk empowers small web businesses with the ability to offer live customer service. Turn browsers into lifetime customers by answering questions before they click to a competitor site!
live help live help software live service software live support software live customer service customer service software customer support software live chat turns web visitors buyers before they click competitor site
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Radix
by Hurstridge Technologies
Radix is a complete software solution that integrates and centralizes key business functions. Radix blends together contact management, customer service/support, time tracking and billing, expense tracking, scheduling, and electronic communication.
help desk knowledge base time tracking contact management appointment scheduling expense tracking client invoicing crm pim multi-faceted client server business software focusing employee productivity
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Handy Service for Palm
by Handy Solution Software
Palm-based assistant for traders, waiters and other customer service staff. Mobile sales software for salesman. It allows taking and tracking orders for goods and services, managing list of products, viewing reports. Desktop module available.
waiter assistant servants customer service staff helper take orders restaurant bar cafe automatic dishes checks mobile sales palm
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Advanced Live Support
by Advanced Portal
Advanced Live Support is an Advanced Portal product offered to any website hosted with us. It enables you to launch a LIVE customer service on your website. With LiveSupport turned on, you can view and chat with your website visitors online.
livesupport online customer service view website visitors chat online close sales live help humanclick leave online message record website navigation online status online support rate customer service online poll online survey advanced live support
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Queuing Model Excel
by Bizpep
Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.
queue queuing model customer staff service line points utilization flow maximize minimize costs tool software business profit optimize excel bizpep
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Vuechat
by Bluetech Inc.
Vuechat allows customers to contact you through their web browser (Internet
Explorer or Netscape Navigator), to load up a 1-1 chat applet - with
streaming webcam image. As a representative, you can converse with up
to 6 conversations simultaneo
chat webcam chat video chat customer service software customer support software representative customer client crm java applet server web vuechat ultimate solution customer service
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