E-service Software

E-Service Center Manager (ESCM) - Server by ITSuperiority Inc.

ESCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning ? from equipment reception to shipping repaired equipment back to customer.

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SupportWizard by SupportWizard

FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, SupportWizard raises customer satisfaction and improves retention

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Email Audit by KMsoft Technologies Ltd

Microsoft Outlook 2000/XP add-in utility for clustering spams mails, bounce mails, newsletters.Create whitelist, blacklist.Apply audit on any selected mail item folder.Reliable and efficient . Saves you time and secures mails from whitelist contacts.

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