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Virtual Support Office©
by Advanced Data Solutions
Virtual Support Office is a fully automated web based help desk software solution. It will keep your incoming support calls organized and allow your customers to track the progress/solution to their support request by sending e-mail notifications.
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LBE Free Helpdesk
by Leigh Business Enterprises Ltd.
Free multi-user helpdesk system - no timeouts, no tricks!!! This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Customer Details,Prioritize, Flexible Reports.
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ContactSoft InfoTracer
by ContactSoft, Inc.
ContactSoft InfoTracer gives you and your team an easy-to-use yet powerful way to get your world in order. It manages Information, Knowledge, Documents, Contacts, CRM and all kind of Communications. With just one interface and database.
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ieSupportManager
by ieComputerSystems Ltd
Fully featured helpdesk software utility. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency. Web access module included. Multi-lingual and MAPI compliant.
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SupportWizard
by SupportWizard
FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, SupportWizard raises customer satisfaction and improves retention
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Software Planner
by Pragmatic Software Co., Inc.
Software Planner helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. Fully web-based and integrated with email.
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Defect Tracker
by Pragmatic Software Co., Inc.
Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web.
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AnswerTool
by DTLink Software
Turn answers into assets! Answer your email in minutes instead of hours. AnswerTool saves your answers and lets you reuse them again and again; You will never have to worry about re-typing a response.
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Computer Admin Pro Mac
by CG Software
Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera.
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Computer Admin Pro
by CG Software
Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera.
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