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Freeware HelpDesk CentreDesk Group
by Merging Technologies
CentreDesk is a freeware multi-user helpdesk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.
helpdesk help desk freeware call center call centre helpdesk software help desk software inventory workshop centerdesk centredesk
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Desktop Pinger
by PJ Applications
Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online.
ping helpdesk icmp online connection freeware
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Responsive Knowledgebase
by Responsive Software
RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution.
technical support tech support support desk help desk knowledgebase database supportdesk support records tech support problems solutions retrieve them quickly
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SupportMonkey 2002
by Nitro Technologies
SupportMonkey is a perfect addition to any IT dept or HelpDesk software library. It allows you to email a custom built 'Monkey' to a client which will gather all necessary information and return them to you via email in either XML or Text formats.
support tools system information retrieval reports xml text plugin have complete remote system configuration emailed directly
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Remote Helpdesk
by GID Software
Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients.
remote remote helpdesk support remote control pc remote control remote control software pc anywhere vnc terminal server transfer files provide support customers remote control
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ieSupportManager
by ieComputerSystems Ltd
Fully featured helpdesk software utility. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency. Web access module included. Multi-lingual and MAPI compliant.
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Public Folder HelpDesk for Outlook
by kalmstrom.com Outlook Solutions
Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access.
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Templates for the Fashion Helpdesk
by ITSTH
Try Outlook as helpdesk for customer enquiry at Fashion- and also Clothing companies. This Plugin for the Software Reply-Butler supports you when you with the keeping and also creation of the Fashion text modules for your helpdesk.
microsoft outlook helpdesk text modules fashion textmodules e-mail support customer support helpdesk software
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Cerberus Helpdesk
by WebGroup Media, LLC
Cerberus Helpdesk is a web based email management software created using PHP and MySQL
helpdesk email management
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VersaSRS Help Desk
by VersaDev
Powerful and feature rich 100% browser based helpdesk system. VersaSRS combines the intuitive 'look and feel' of a desktop application with a simple and easy-to-use interface which will improve the performance and productivity of your organization.
help desk service request incident issue service web based thin client browser based call centre contact centre issue tracking self help support case management issue management crm
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